Seamless Support from First Contact to Final Distribution 

Mass tort litigation requires precision, speed, and the ability to handle high-volume intake without sacrificing quality. As cases scale, administrative burdens like intake, screening, document collection, filings, and settlements can quickly overwhelm even the most experienced legal teams. Universal Mass Torts provides comprehensive intake and screening services to support your firm at every stage of a mass tort. We handle all operational tasks from initial contact with the claimant to MDL filing and final settlements, allowing your team to focus on litigation and client advocacy. 

 

A True End-to-End Solution 

We don’t just assist with intake. We manage the entire front and midstream workflow that drives mass tort success. 

 

Intake & Claimant Engagement 

We are the first contact for your potential clients, ensuring every inquiry is handled professionally and promptly. Our intake specialists guide claimants, ask the right questions, and capture accurate information from the start. Just as importantly, we don’t let incomplete intakes stall your cases. Missing or unclear information is one of the most common (and costly) issues in mass tort workflows. Our team proactively identifies gaps in real time and takes ownership of resolving them quickly and efficiently. 

 

When key details are missing, we initiate structured follow-up workflows that include direct outreach to claimants, coordination with medical providers, and requests for supporting documentation. Whether it’s incomplete medical histories, missing exposure dates, unsigned retainers, or gaps in treatment records, we track every outstanding item and work to resolve them. Our process is persistent but organized. We use systematic follow-ups across multiple touchpoints (phone, email, and digital forms) while maintaining a professional and empathetic experience for claimants. At the same time, we keep your team informed with clear status updates, so you always know where each case stands without having to chase down details yourself. We also standardize how missing information is documented and resolved, reducing inconsistencies and ensuring that once a file is complete, it’s truly ready for the next stage whether that’s review, filing, or settlement processing. The result is fewer stalled cases, cleaner files, and a faster path from intake to action. 

 

Comprehensive Screening & Case Qualification 

Using customized criteria tailored to your case requirements, we efficiently screen and qualify every claimant. Our structured workflows ensure that only viable cases move forward, saving your team time and resources. 

 

Document Collection & Management 

Mass tort cases require extensive documentation, and we handle it all. From medical records and pharmacy logs to employment histories, exposure evidence, and retainers, we coordinate collection, verification, and organization to ensure files are complete, compliant, and ready for the next phase. 

 

MDL Filing Support 

We prepare MDL cases with accuracy and consistency, ensuring all claimant data and forms are complete and ready for submission, reducing delays and errors. 

 

Settlement Administration & Distributions 

Our support continues through settlement. We assist with settlement workflows, including claimant communication, documentation review, and coordination, ensuring the final stage is as organized as the start. 

 

Built to Be an Extension of Your Team 

Universal Mass Torts is not here to replace your team, instead, we’re here to strengthen it. We operate as an extension of your firm, handling repetitive, time-consuming tasks that cause bottlenecks, such as follow-ups, data entry, document collection, and workflow management. By handling these tasks, we free your attorneys and staff to focus on building cases, developing strategy, and advocating for clients. 

 

Scalable Support That Grows With You 

Mass tort campaigns are unpredictable. Steady weeks can suddenly shift to surges of new claimants all at once,, and we are here to support you when it does. Our unique, instantly scalable model excels, built specifically for the distinct demands of mass tort campaigns. 

 

Dedicated Call Center Capabilities 

Our intake infrastructure handles high-volume campaigns. Whether launching or scaling a case, our call center manages demand with professionalism and speed, ensuring no opportunity is missed. 

 

Experienced Paralegals & Case Managers 

Behind each successful intake is a skilled team. Our paralegals and case managers are experienced in mass torts and are trained to think critically, solve problems, and adapt as requirements change. They advance cases, not just process tasks. 

 

Flexible, Adaptive Workflows 

As your needs change, our processes adapt. We refine workflows, update criteria, and optimize operations to stay aligned with your goals. 

 

Remove Roadblocks. Increase Momentum. 

Administrative inefficiencies can derail even the strongest mass tort campaigns. Delays in intake, incomplete files, and inconsistent processes slow your ability to file and resolve cases. Universal Mass Torts was designed to eliminate those roadblocks as one of the few true, all-in-one, mass-tort operational partners bringing capabilities and expertise not found elsewhere. We deliver structure, consistency, and scalability that is designed to help you move faster, stay organized, and control every stage of the process. 

 

Partner with Universal Mass Torts 

When you have the right operational partner, everything changes. Intake becomes smoother, cases move faster, and your team operates more efficiently. Ready to simplify your mass tort workflow from start to finish? Partner with Universal Mass Torts to support your growth, streamline processes, and make every step easier.