Our Services

CONCENTRATE ON WHAT MATTERS MOST: YOUR CLIENTS 

Universal Mass Torts delivers comprehensive case management and administrative support services for law firms handling mass tort litigation. We take on the operational workload that can slow your team down, ultimately streamlining processes, improving responsiveness, and allowing your attorneys to stay focused on what truly drives results: advocating for clients. 

 

The front end of a mass tort case is often the most demanding. From client intake and screening to documentation, follow-ups, and data organization, the process can quickly become complex and resource-intensive. Universal Mass Torts simplifies and manages this entire phase with precision and efficiency, ensuring that no opportunity is missed and every prospective case is handled with care. 

 

By partnering with us, your firm benefits from a structured, scalable system that reduces administrative strain, increases workflow efficiency, and supports long-term growth. We become an extension of your team, helping you operate more effectively while maximizing the value of every case. 

Intake Support and Document Collection


This is your first opportunity to impress prospects with your professionalism and dedication. We listen attentively and prequalify callers for you.

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Medical & Other Records Request


We request, review, and analyze plaintiff medical records to distill the most relevant information.


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Complaints & Plaintiff Fact Sheet



We collect and compile client records into an easily digestible but accurate and relevant Plaintiff Fact Sheet.

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HOW OUR PROCESS WORKS 

Client Intake & Initial Contact

We serve as the first point of contact for prospective clients, ensuring every inquiry is handled promptly and professionally. Our team captures key information, responds quickly, and creates a strong first impression that builds trust from the start.

Case Screening & Qualification

Each potential case is carefully evaluated against your firm’s criteria. We gather relevant details, verify eligibility, and ensure that only qualified cases move forward, saving your attorneys time and resources.

Documentation & Record Collection

We manage the collection and organization of all necessary documentation, including medical records, authorizations, and supporting materials. Our structured approach ensures accuracy, completeness, and easy access when your legal team needs it.

Data Management & Organization

All case information is systematically organized and maintained within a clear, consistent framework. This allows for efficient tracking, reporting, and scalability as your caseload grows. 

Ongoing Client Communication

We maintain consistent communication with clients throughout the early stages of their case (handling follow-ups, updates, and requests) so no one falls through the cracks, and your firm remains responsive at all times.

Case Handoff & Continued Support

Once cases are fully vetted and organized, they are delivered to your legal team ready for the next phase of litigation. We continue to provide administrative support as needed, ensuring a smooth transition and ongoing efficiency.